Shipping & Delivery Information

From Our Store to Your Door

At ABHESKORA™, operated by Destination XL Group, Inc., we want your delivery experience to feel just as smooth as your shopping experience.

From soft lounge sets and sleepwear to everyday homewear essentials, every order is prepared with care before beginning its journey to you.

This page explains our processing times, delivery estimates, tracking procedures, international shipping terms, and what to do if an order arrives damaged or does not reach you as expected.

How We Fulfill Orders

To support efficient inventory management and dependable international delivery, ABHESKORA™ orders may be prepared and dispatched through selected fulfillment facilities or distribution partners.

Depending on the item and destination, your order may ship from the fulfillment location best suited to complete the delivery.

This fulfillment approach helps us:

  • Keep a broader selection of homewear available

  • Manage stock more efficiently

  • Maintain reasonable product pricing

  • Reduce unnecessary movement between warehouses

  • Deliver orders through suitable regional logistics networks

Your package may therefore originate from a different location depending on availability and destination.

Order Preparation

Before shipment, orders may go through confirmation, handling, and packing.

Standard Processing Time

Please allow approximately:

2–5 business days

for normal order preparation before dispatch.

Busy Shopping Periods

During major promotions, holidays, product launches, or periods of unusually high demand, processing may require up to:

6 business days

Business days generally exclude weekends and applicable public holidays.

Shipping Charge

A standard shipping charge of:

$6.99 per order

applies unless a different shipping promotion or rate is clearly displayed during checkout.

The applicable shipping charge will be shown before your order is completed.

Estimated Transit Times

Delivery timing varies based on destination, carrier availability, fulfillment location, and local delivery conditions.

Typical estimates are:

United States

8–14 business days

Canada / United Kingdom / Australia

10–16 business days

Other International Destinations

14–21 business days

These timeframes are estimates rather than guaranteed delivery dates.

Customs inspections, severe weather, carrier disruptions, holidays, or unusually high shipping volumes may occasionally extend delivery times.

Track Your Delivery

Once your package has been dispatched and tracking information becomes available, we will normally send a shipment confirmation to the email address used when placing the order.

This message may include:

  • Tracking number

  • Shipping carrier information

  • Tracking link, when available

  • Shipment status details

Tracking May Take Time to Update

After receiving a tracking number, please allow approximately 1–3 business days for the carrier’s system to begin displaying movement.

A temporary lack of tracking activity does not necessarily indicate that the shipment has stopped moving or has been lost.

International Orders & Import Charges

International packages may be subject to customs review after reaching the destination country.

Unless otherwise stated at checkout, international orders may be shipped on a Delivered Duty Unpaid (DDU) basis.

This means that:

  • Import duties may be charged by the destination country

  • Local taxes or customs fees may apply

  • Customers are responsible for applicable charges assessed by local authorities

  • Customs processing may affect estimated delivery timing

These charges are determined by local governments or customs agencies and are not controlled by ABHESKORA™.

We recommend reviewing your country's import requirements before placing an international order if you are unsure about potential fees.

Need to Change or Cancel an Order?

We begin processing orders quickly so that they can move into fulfillment as soon as possible.

If you need to request a cancellation or make a correction to shipping information, please contact us within:

12 hours after placing your order

Email:

service@abhskes.com

Please include your order number and the requested change.

Once an order has entered fulfillment or has been dispatched, we may no longer be able to change the address, modify the contents, or cancel the shipment.

For this reason, we recommend carefully checking your delivery information before completing checkout.

Damaged Deliveries

We recommend inspecting your package shortly after it arrives.

If an item reaches you damaged, please contact us within 72 hours of delivery and provide:

  • Your order number

  • A brief description of the issue

  • Clear photographs of the damaged item

  • Photos of the outer packaging when relevant

Once the issue has been reviewed and confirmed, we will work with you toward an appropriate resolution, which may include a replacement where applicable.

Packages Confirmed Lost in Transit

Occasionally, a shipment may experience an unexpected carrier issue.

If the shipping carrier officially confirms that your package has been lost while in transit, please contact our support team.

After verification, an eligible replacement may be arranged at no additional product cost.

Please note that packages showing as delivered by the carrier may require additional investigation before they can be considered lost in transit.

Address Accuracy

Customers are responsible for providing complete and accurate delivery information during checkout.

Please double-check:

  • Recipient name

  • Street address

  • Apartment or unit number

  • City

  • State or province

  • Postal code

  • Country

  • Contact details

ABHESKORA™ may not be responsible for delays, unsuccessful delivery, or additional shipping costs caused by an incorrect or incomplete address supplied during checkout.

If you discover an error, contact us as quickly as possible before the order enters fulfillment.

Multiple-Package Deliveries

In some cases, an order containing multiple items may be fulfilled from more than one location.

As a result:

  • Products may arrive separately

  • More than one tracking number may be issued

  • Packages from the same order may arrive on different days

You will not be charged an additional standard shipping fee simply because an eligible order is divided into multiple shipments.

Questions About Your Shipment?

If you need help understanding a tracking update, correcting an order shortly after purchase, or reporting a delivery issue, please contact:

ABHESKORA™
Operated by Destination XL Group, Inc.
Customer Support: service@abhskes.com

For faster assistance, please include your order number in your email.

Thoughtful Comfort, Delivered

From the moment your order is confirmed to the moment your ABHESKORA™ pieces arrive, our goal is to make the process clear, reliable, and easy to follow.

ABHESKORA™ — Modern comfort, made for everyday living.